Answers – Theses  – Solutions

• The role of  personnel development is first and foremost defined primarily by how they accept and clarify the assignment (assignment clarification), respectively. How does the personnel development unit adopt the order from management? Passively as an executive organ, or actively in terms of an internal consultant /strategic developer?
• Employees learn most effectively in real situations in which they have the possibility to receive feedback and to reflect upon their behaviour. That is why the bulk of the responsibility for the personnel development lays with the manager, who, in most cases, needs to get proper training for this.  
• Effective learning results from a transfer of knowledge of results from a "secure" learning environment (seminars, training, coachings) to activities at the work place. 
• Individuals within their surroundings cannot change on their own. An efficient change process always includes all staff members of a particular unit, as well as the management of that unit.